Terms of service

These Terms of Service govern your use of Naptique.rest and purchases made through our online store. By accessing our website, browsing our products, or placing an order, you agree to these Terms.

Throughout these Terms, “Naptique,” “we,” “us,” and “our” refer to Naptique.

1. Online Store Terms

By using our website, you confirm that you have the legal capacity to enter into a binding agreement or that you are using the website with the authorization of a parent or legal guardian where required.

You may not use our website, products, or services for unlawful or unauthorized purposes.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, colors, measurements, and other information accurately.

However, colors and appearance may vary depending on your device, display settings, lighting, and other factors. Minor variations that do not materially affect the product may occur.

We reserve the right to update product descriptions, availability, and other website information when reasonably necessary.

3. Prices and Payments

Prices displayed on our website are subject to change without notice before an order is placed.

Customers agree to provide current, complete, and accurate billing and payment information when completing a purchase.

Available payment methods are displayed during checkout and may vary by location.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, product availability, or inaccurate customer information.

If payment has already been collected for an order that we subsequently cancel, an appropriate refund will be issued.

5. Shipping

Naptique currently offers free standard worldwide shipping.

Estimated delivery is generally 7–14 days. Delivery estimates are provided for guidance and are not guaranteed. Delays may occasionally occur due to customs processing, carrier disruptions, severe weather, local delivery conditions, holidays, or circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.

Customers should review that policy before initiating a return.

7. Accuracy of Customer Information

You are responsible for providing accurate shipping, billing, and contact information.

If incorrect information causes a delivery problem, contact us promptly. While we will make reasonable efforts to assist, we cannot guarantee recovery or replacement when an order has already been delivered according to information supplied by the customer.

8. Intellectual Property

Unless otherwise stated, website content belonging to Naptique, including original text, branding, graphics, page designs, and other materials, may not be copied, reproduced, distributed, or commercially exploited without appropriate authorization.

Third-party trademarks and intellectual property remain the property of their respective owners.

9. Third-Party Services

Our website may rely on third-party providers for services such as payments, website functionality, order processing, or delivery.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

10. Prohibited Uses

You may not misuse our website by attempting to interfere with its operation, introducing malicious software, accessing restricted systems without authorization, engaging in fraudulent activity, or violating applicable laws.

11. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, Naptique is not responsible for indirect or consequential losses resulting from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by law.